Restrictions OK
Jurisdiction Employment Relations Authority - Wellington
Reference No WA 91/03
Hearing date 29 May 2003
Determination date 01 July 2003
Member P R Stapp
Representation A Mackrell (In person) ; M Kortegast
Location Palmerston North
Parties Mackrell v Presbyterian Support Services Central Charitable Trust t/a Willard Rest Home & Community Services
Summary UNJUSTIFIED DISMISSAL - Serious misconduct - Complaint laid by resident - Alleged ignored calls for assistance and left resident to wet herself - No finding by respondent that complaint true - Refused to apologise when requested by respondent - Refused to change shifts while inquiry made into complaint - Disciplinary meeting - No clear allegations put to applicant - Denied substance of complaint - Another manager involved in decision to dismiss - No opportunity to make representations to other manager - No evidence of wilfulness - Possibly matter of poor performance - Reason for dismissal unclear - Dismissal unjustified - Remedies - No mitigation of losses - No award for lost wages - Caregiver
Result Application granted ; Compensation for humiliation etc ($8,000) ; Disbursements in favour of applicant ($70)(Filing fee) ; No order for costs
Statutes ERA s248
Cases Cited Drummond v Coca Cola Bottlers NZ [1995] 2 ERNZ 229;Northern Distribution Union v BP Oil NZ Ltd [1992] 3 ERNZ 483;NZ (with exceptions) Food Processing etc IUOW v Unilever NZ Ltd [1990] 1 NZILR 35;W & H Newspapers Ltd v Oram [2000] 2 ERNZ 448 ; [2001] 3 NZLR 29
Number of Pages 11
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