Restrictions OK
Jurisdiction Employment Relations Authority - Christchurch
Reference No CA 13/02
Determination date 15 February 2002
Member P Cheyne
Representation R Davidson ; A Sheriff
Location Christchurch
Parties Palmer v R Hannah & Co
Summary UNJUSTIFIED DISMISSAL - Summary dismissal - Serious misconduct - Failure to follow correct cash handling procedure - Unusually high rate of refunds and product returns - Audit of office - Identified suspicious transactions - Complaint laid with police - Failed to follow documented returns procedure - Not enough to show act could be serious misconduct - Must impair basic trust and confidence - Employees and manager had practice of not following procedure - Did not allow for possibility breach might be innocent - Failed to disclose customer's statement - No opportunity to properly refute identification by customer - No opportunity to seek advice or representation - Not advised of possibility of dismissal - Dismissal substantively and procedurally unjustified - Significant contributory conduct - 75 percent reduction in remedies appropriate - Sales assistant
Result Application granted ; Reimbursement of lost wages ($3,400 reduced to $850) ; Compensation for humiliation etc ($3,000 reduced to $750) ; Costs reserved
Cases Cited Sloggett v Taranaki Health Care Ltd [1995] 1 ERNZ 553;W & H Newspapers Ltd v Oram [2000] 2 ERNZ 448
Number of Pages 5
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